Last updated: 7/23/2025
This Privacy Policy outlines how QualifAI (“we”, “our”, or “us”) collects, uses, and protects the personal information you provide when using our website, software, and services (collectively, the “Services”).
By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Full name
Email address
Phone number
Business name
Job title or role
Billing and payment information
b. Usage Data
Device and browser type
IP address
Access dates and times
Pages visited and features used
c. Lead Data
Names, contact details, and conversation logs with leads you upload or generate using our Services
2. How We Use Your Information
We use the information we collect to:
Provide, manage, and improve our Services
Communicate with you regarding support, updates, or promotional offers
Automate lead qualification and communication via AI tools
Analyze performance and user behavior
Comply with legal obligations
3. Data Sharing and Disclosure
We do not sell your personal or customer data.
We may share data with third-party service providers who help us deliver the Services, such as:
CRM platforms
Email and SMS delivery partners
Cloud hosting providers
Payment processors
These partners are contractually obligated to keep your data secure and confidential.
4. Consent and Lead Communication
You are responsible for obtaining all necessary consents from your leads or contacts before sending communications through our platform. Use of our Services indicates your agreement to comply with applicable laws including TCPA, CAN-SPAM, and GDPR (when applicable).
5. Cookies and Tracking
Our website and platform may use cookies and similar technologies to:
Enhance user experience
Track usage and performance
Remember preferences and settings
You can manage cookie preferences through your browser settings.
6. Data Retention
We retain personal and business data only for as long as necessary to:
Provide our Services
Comply with legal obligations
Resolve disputes and enforce agreements
7. Data Security
We implement reasonable security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online service is 100% secure. Use our Services at your own risk.
8. Your Rights
Depending on your location, you may have rights to:
Access, correct, or delete your data
Object to or restrict certain uses
Withdraw consent at any time
To exercise your rights, contact us using the information below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page and effective immediately unless otherwise stated.
10. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
QualifAI
✉️ [email protected]
📞 (607) 214-2271
By using our Services, you consent to the terms of this Privacy Policy.